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Choose the right BrightLabs ERP Cloud access lane.

Customers continue with Microsoft Entra External ID. BrightLabs staff continue with corporate Entra access.

Customer lane

Customer access

Use this path for customer setup, organization profile, plan selection, tenant status, health, support, backup summaries, and ERPNext launch.

  • Identity lane: Customer
  • Workspace: Customer portal
  • Next step: Onboarding

Staff lane

BrightLabs staff access

Use this path only for BrightLabs review, payment approvals, tenant operations, support access, health, identity, and evidence.

  • Identity lane: Staff
  • Workspace: Admin portal
  • Next step: Review queues

Access boundaries

Customer and staff sessions stay separated.

Customer sessions do not authorize admin routes. Staff sessions do not authorize customer routes. Choose the path that matches the account you are using.

Customer login

Customer lane

External ID customer workspace.

Staff login

Staff lane

Corporate BrightLabs workspace.

Route separation

Enforced

Route guards remain fail-closed.

Credential handling

Provider only

No credentials are collected on this page.